Returns & Exchanges
At Loyal Coffee, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and seals are intact to qualify for a full refund.
Print and Attach Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package.
Drop Off and Track
Hand over your package to any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing